Welcome to Brook House, New Malden, London

At Brook House Nursing Home, your care is our priority. We ensure that we are providing the highest standard of care we can, collaborating with health professionals to cater for your ever-changing requirements. Our purpose is to uplift our residents, and we do this by encouraging meaningful relationships, providing independence, and inspiring joy with our available activities and social opportunities. No matter the category of care you need, whether this be dementia care, nursing care, respite care or residential care, we have the experience, training, and facilities to give you what you need.

Brook House Nursing Home is a purpose-built, state-of-the-art care home in the peaceful area of New Malden. With 32 spacious rooms for our residents to enjoy, including personal showers, residents have access to high-quality facilities as well as 24-hour care. Outside, the home features a beautifully landscaped garden with patios, popular with residents and their families on warmer days.

We are dedicated to delivering outstanding care and ensuring our residents experience a joyful life. We pride ourselves on having modern facilities and technology in order to offer our residents the best care possible.

What does care from the heart mean to the team at Brook House?
“Our approach centres on providing heartfelt, compassionate care. With kindness and empathy, we focus on making each moment special, appreciating even the smallest details that bring joy.”

Resident with carer in garden
Winter Respite breaks at Aria Care

Book a respite stay with us

Laughter, joy and companionship this winter season – whether you’re looking for care for yourself or a loved one, our respite stays are here to lend a helping hand.

Chef of the Year 2024

Hospitality from the heart

At Aria Care mealtime isn’t just a routine, it’s a lively social affair, and we’re excited to show our dedication to making your dining experience extraordinary.

The Peace of Mind Lifestyle at Brook House Nursing Home

We focus on promoting self-esteem and ensuring that residents always have a choice, building independence and ensuring they have the necessary support to enable them to nurture current and future interests. Our activity and social programmes are created to reflect the passions and interests of our residents. With a variety of pursuits readily on offer each week including physical activities, cognitive stimulation, creative pursuits, social events, and on occasion trips and excursions – designed to enrich life and make each day meaningful.

We believe that food is one of life’s greatest pleasures – mealtimes matter to our residents and to us. Brook House Nursing Home has an in-house catering team dedicated to meeting each and every resident’s dietary requirements. Menus are prepared in consultation with our residents and cooked from scratch every day using only the best quality and seasonal ingredients. There are two options at least, every mealtime and alternatives will always be available to suit requests.

Facilities at Brook House Nursing Home

  • Dining RoomsDining Rooms
  • Hair SalonHair Salon
  • Landscaped GardensLandscaped Gardens
  • LoungesLounges
  • WifiWifi

Keeping Things Personal

Upon arriving at Brook House Nursing Home, you’ll be warmly welcomed into a vibrant, homely community. We take great pride in getting to know each resident, allowing us to tailor their care to their unique needs and interests, whether it’s their morning routines or how they prefer their tea. Our dedicated team builds strong relationships with residents, fostering independence and open communication.

Our goal is to ensure a smooth transition into a home where care is heartfelt and meaningful interaction is key. Personalised care plans are crafted around each resident’s needs, from daily assistance with routine tasks and personal care to 24-hour support and specialist services. At Brook House Nursing Home, residents enjoy the freedom to shape their own lifestyle, receiving as much or as little support as they wish, empowering them to live life to the fullest.

Nurse caring for resident

Reviews

News & Events from Brook House Nursing Home

Brook House Residents Visit Richmond Park
A Morning of Tranquillity and Joy Residents of Brook House Nursing Home recently enjoyed a delightful outing to the stunning Richmond Park, a much-anticipated trip that combined natural beauty with…
Cookie Making and Baking at Brook House Nursing Home
A Sweet Afternoon This afternoon, the residents of Brook House Nursing Home rolled up their sleeves and headed to the dining room for a delightful cookie-making session. The atmosphere was filled…
Christmas Cheer for Brook House Residents
Residents from Brook House Nursing Home had a delightful morning visiting Squires Garden Centre, where the magic of Christmas was in full display! The centre was brimming with beautiful holiday…

Map & Directions

Key points
  • Call us to arrange transport to our home
Additional Information

Private parking is available for residents and visitors.

The nearest railway station is New Malden, an 18-minute walk away. The nearest bus stop is New Malden/Kingston Road (stop L), less than a 10-minute walk away or Walton Avenue (stop G), a short 11-minute walk away.

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Meet the Manager

Peter Haysom is our Home Manager at Brook House Nursing Home, here’s a little bit more about himself and the home in his own words:

“I began my career in healthcare at 17, training as a Paramedic with the Ambulance Service. Since then, I’ve had the privilege of working in various healthcare settings, including repatriation services, NHS hospitals, and nursing homes.

At Brook House, I’m incredibly proud of our team. They are not just caregivers but dedicated professionals who bring a wealth of experience, compassion, and understanding to their roles. They approach each resident as an individual, delivering care that’s personalised and respectful, just as they would for their own loved ones.

Our team’s commitment goes beyond meeting basic needs; they create an environment where residents feel truly supported and valued. Whether it’s assisting with daily activities, providing specialist care, or simply sharing a conversation, the team is here to make Brook House a warm, homely place where everyone feels they belong.

We’d love to welcome you to Brook House. Please feel free to stop by for a chat or to take a tour of our lovely home and meet our fantastic team!”

Meet the Team

Our team at Brook House Nursing Home in New Malden is passionate about what we do. Providing the best care possible at all times, our aim is to bring joy to our residents’ everyday lives, as well as making them comfortable. We enjoy building relationships with our residents and encourage them to do the same among themselves.
Marc Arancon
Marc Arancon

Administrator

I started my journey as a Care Home Administrator in 2017, and I find it fulfilling to provide high-quality care to our residents. It’s an honour to be part of such a fantastic team, where everyone feels like family. I look forward to achieving our goals together and delivering outstanding care.

Natasha Allen
Natasha Allen

Wellbeing Lead

I am thrilled to be part of the Brook House family. I enjoy bringing a sense of happiness and connection to those I care for, and I look forward to continuing this and more with the lovely residents of Brook House.

Arthur Krall
Arthur Krall

Head Chef

I have been with Brook House since 2013, taking my role seriously because nutrition is vital for our elderly residents. I enjoy getting to know them, learning their likes and dislikes, so I can cater to their individual preferences in meals and snacks.

See what we got up to today:

Getting Social

Contact Brook House Nursing Home

Looking for more information, interested in organising a viewing or ready to make an enquiry?

Get in touch and a dedicated specialist will aim to get back to you the same day or as soon as possible after.


Call the care home on 020 8015 5204
Location
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Care Home is open to visitors 24 hours a day.

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